Privacy Policy for Sooqme.com Ecommerce Store Builder SaaS

Welcome to Sooqme.com ("we," "us," or "our"). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our ecommerce store builder services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Such as name, email address, and contact details, provided by you during the registration process.
  • Billing Information: Including payment details required for subscription and billing purposes.
  • Usage Information: Data on how you interact with our platform, such as page views, clicks, and time spent.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Maintain Our Services: Ensuring that our ecommerce store builder functions correctly and effectively.
  • To Process Payments and Handle Billing: Managing your subscriptions and transactions securely.
  • To Personalize and Improve Your User Experience: Tailoring the services to better suit your needs and preferences.
  • To Communicate Important Updates and Promotional Materials: Informing you about changes to our services, special offers, and other relevant information.

3. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.
  • For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

  • Encryption: Data encryption both in transit and at rest.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Regular Audits: Conducting regular security audits and assessments.

5. Data Retention and Deletion

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Specifically:

  • Account Information: Retained until you delete your account or as required to comply with legal obligations.
  • Billing Information: Retained for a period necessary to process billing and comply with legal and audit obligations.
  • Google User Data: If you use Google services through our platform, we retain data in accordance with Google's data retention policies and your preferences.

Upon your request to delete your account or personal information, we will take reasonable steps to delete your data from our systems, unless retention is required by law.

6. Disclosure for Google API Usage

If you use Google services through our platform (e.g., Google Analytics, Google Maps API), please note the following:

  • Data Collection: Google services may collect information about your usage of our platform, which may include IP addresses, cookies, and usage data.
  • Purpose: We use Google services to analyze user behavior, provide location-based services, and improve our platform's functionality.
  • Google's Data Usage: Your use of Google services is governed by Google's Privacy Policy. For more information on how Google processes your data, please refer to Google's Privacy Policy.
  • Compliance: Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
  • Your Consent: By using our platform and enabling Google services, you consent to the collection and processing of your data by Google as described in their policies.

For more information, please refer to our Privacy Policy and Terms of Service.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information through your account settings.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
  • Data Deletion: You may request the deletion of your personal information, subject to certain exceptions provided by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].

Last Updated: Wed 29 May 2024